Amos

Team,

I wanted to drop you a note to thank you for the exceptional job installing our new pool and spa. From the moment we made the first phone call inquiring about the project until completion, we felt confident in Dominion Pool and Spa’s ability to accomplish our vision of a backyard getaway. You took the time to answer our questions, were very informative, and offered very detailed design plans. Dominion Pool and Spa efficiently got our plans and permits approved by the county and ensured everything on the pool worked correctly before accepting final payment. The entire team was very professional during the installation process, and the pool was completed sooner than the original estimate.

We would not hesitate to recommend your company to anybody seriously considering installing a new pool or spa. The durability and low maintenance of the pool and spa, combined with the great work done by your company in planning, left our family feeling secure that we had made the right decision. We have decided to continue the relationship with the seasonal maintenance and support plan, which frees us up to focus on other things with the peace of mind knowing that the pool and spa are ready after a long day of work or play.

Thanks again.

William and Susan Amos

Smith Mountain Lake

Eanes

From start to finish, Dominion Pool & Spa did an amazing job on our pool. From offering up ideas on the best pool design to compliment our yard. Terry & Tim and all their guys were extremely professional, the office staff was always polite and willing to help. Their install crew was always on time, did what they said they were gonna do. Terry & Tim even offered suggestions for our project when we didn’t know what we wanted with landscaping and fence ideas. They were always truthful and gave us pros and cons to any idea we ran across to them. And we couldn’t be more pleased with our final project! Can’t wait for summer! Thank you guys so much, we look forward to being able to enjoy our backyard vacation!

Danville, VA

Atkinson

I just got back from a trip to the Middle East and was lounging in my pool when I realized that I hadn’t written a formal thank you for the pool. I just want to thank you and your staff for the professional job you did in installing my pool. You took what started out as a nightmare from my previous contractor and turned it into a pleasant dream fulfilled. All of your staff was professional, very helpful and went above and beyond expectations. Jack did a great job coordinating the effort and I appreciate the various tidbits of advice he gave me. My only regret is that I didn’t find you sooner. Thanks again for a job well done. If you ever need a referral please send them my way. Thank you, Mr. Atkinson

Fredericksburg, VA

The Parris Family

In 1990 when we built our house, I never imagined that we could have a fabulous in-ground pool and a beautifully landscaped setting in our back yard. Our original back yard consisted of a relatively steep hill complete with large oaks, rocks, under-brush, etc. Terry Francisco of Dominion Pool and Spa said, “Not an ideal pool location, but we’ll see what we can do.” The result was a 16 x 40 Viking Gulf Coast pool complete with two beautiful rock retaining walls and a smartly landscaped back yard. Other than a rainy weather delay, the Dominion Pool and Spa team stayed on task and completed the pool in time for a summer of fun and relaxation. When we began discussions with Terry, he did a great job of laying out various options without trying to push us into buying things we didn’t need. In the end, we decided on the Gulf Coast pool with an in-floor cleaning system, an Aqua Cal heater, and a Pool Pilot. The combination of the Pool Pilot and in-floor cleaning system has made our pool basically maintenance free for the first season. The only “maintenance” we perform is cleaning the skimmer basket on a daily basis. The Pool Pilot and cleaning system keeps the pool clean and perfectly balanced. When we were considering the pool installation, many of our friends warned us of the time required to maintain the pool. This has not been the case. No matter what size pool you are considering, make sure you spend the extra money to get a “maintenance free” pool. The actual installation was nothing short of miraculous. First, we had our back yard cleared and graded. This was a major task since, as I said before, our yard was full of large oaks, rocks, and was on a steep incline. The yard was then graded and the rock retaining walls were completed. The walls perfectly matched an existing wall and looked like they always belonged there. The Dominion Pool and Spa team began the digging for the pool. This was a meticulous process and they had to deal with a large rock we had encountered when we first built our house. They were prepared and had a huge jack hammer device to quickly dispatch the rock. (It later turned out that the rubble from this rock formed a key to the final landscaping.) During this time, the pool was delivered in our front yard. It was odd seeing a 16 x 40 in-ground pool sitting in our front yard. When the actual installation day came, a large crane lifted the pool over our house and gently dropped it in the excavated hole. A perfect fit! The next several days were busy with plumbing, wiring, laying the concrete, etc. The pool was finally filled with water and the team spent the next several days cleaning the water and doing some final tweaking. The final step was landscaping and fencing. Overall, we could not be more pleased with the pool. Terry’s team did a fantastic job and took care of all the little headaches that can sometimes make construction projects a real challenge. And, to complete the job, Terry came out later and installed the pool cover and went through the entire pool closing process with me. Again, I was delighted with the effort of Dominion Pool and Spa. Thanks, Terry! I’m sure we’ll enjoy the pool for many years to come. The Parris’

Danville, Virginia

The Tibbs

We are writing this letter to express our gratitude and complete satisfaction with the fiberglass pool and accompanying services that we were provided by Dominion Pool & Spa. We spent a lot of time researching different kinds of pools and talking to local pool installers and were quite impressed with Dominion’s knowledge, pricing, and service. We live in the Forest, Virginia area, and although Dominion is located approximately 50 miles south of us, they were very accommodating as far as meeting with us to pre-plan our pool. Once we had made the decision on which pool we wanted, within a few weeks Dominion had started on the installation. The weather played a few tricks on us, but it didn’t hamper their progress. Throughout the entire process of installing the pool, Dominion did what they said they were going to do and they did it when they said they were going to do it. We’ve had our pool for one year now and we are still able to depend on Dominion to answer our questions and help us with the maintenance. The first season of opening and closing a pool can be tricky, and they always make us feel like we are important to them and are willing to help. We think very highly of their integrity as a company and would recommend their services to anyone who is looking to install a pool. A pool is a major investment and the peace of mind in knowing that it will be done professionally with a great company goes a long way! Sincerely, The Tibbs

Forest, Virginia

The Smiths

We want you to know how pleased we are with the pool you recently installed. Thank you for your hard work! I realize it was not an easy installation since you had to use the existing area of our old vinyl pool. You did a first class job–and your men were very diligent in getting things done exactly right. They were so easy to work with and so very accomodating. I would be happy to talk with any of your future customers. I can assure you my recommendation would be a good one! Again, thank you so much. Sincerely, Mr. and Mrs. Smith

Martinsville, Virginia

The McKinneys

My wife and I wish to express our appreciation for the excellent job Tune & Toler did installing our pool this past June. We were very impressed by the pride and professionalism shown by the staff. You kept to the schedule, communicated with us every step of the way, and made every effort to ensure that we were satisfied. We are very glad that we chose your company to do the installation. We’ve enjoyed the pool immensely, as have our friends and family. Furthermore, maintenance has been as easy as you said it would be. We wish you the best of luck with all your endeavors and would recommend you highly to any customer interested in getting a pool. Our best regards, Mr. & Mrs. McKinney

South Boston, Virginia

The Bradleys

We just wanted to thank you for our beautiful pool!!! You guys were very quick to get this in and we can’t believe the turn around time. We are very satisfied with the service that Dominion Pool and Spa has given us. Our pool is one of the prettiest pools that we have seen. We are so thankful that we went with the fiberglass over a vinyl pool, there is no comparison…The quality we can’t say anymore… We just love our pool. Everybody tells us how beautiful our pool is. We just can’t seem to express how much we love it. At night, when the breeze is blowing off the lake and the lights are on–it feels just like you are at the ocean. I had a pool when I was a teenager and it was a lot of upkeep. You were right when you said “virtually maintenance free”. We just knew there would be more to the upkeep than what it is. Take care. We just wanted you to know how much we love our pool. If any of your future customers want to call us for a reference, please feel free to bring them by or they can call… Many thanks, Mr. and Mrs. Bradley

Rustburg, Virginia